Find answers to frequently asked questions below

We offer our therapy services exclusively online, via a convenient, secure, HIPAA-compliant video conferencing platform.

Using this platform, we are able to serve clients in 42 states including: Virginia, Maryland, DC, New York, California and all PSYPACT approved states. Please contact us for more information.

You will have regularly scheduled sessions with your therapist, typically on a weekly basis, at a time that works for both of you.

Your initial session will be one hour (one and a half hours for children/adolescents), providing plenty of time to get to know and feel comfortable with each other. Your therapist will come to understand your needs and goals thoroughly and share more about their clinical approach. Subsequent sessions will be 45-50 minutes long. As you begin to make progress and meet your treatment goals, you and your therapist can discuss decreasing the frequency of your sessions.

If you need to cancel and reschedule a session, you may do so with 24 business hours’ notice at no charge. Appointments that are canceled with less than 24 business hours’ notice will be charged the full fee. 

Evolvinn does not participate with any insurance companies directly but works as an out-of-network provider. We provide a “superbill” which can be submitted to your insurance company to take advantage of your out-of-network benefits, after meeting your deductible.

If you have any billing-related questions, you can contact us at billing@evolvinn.com.

With your permission, we will carefully review all reports on previously conducted evaluations/assessments, and confer with the professionals who conducted them, to gain insight into your strengths and needs.

As part of our initial therapy sessions, we will draw on our own training and experience in conducting evidence-based psychological evaluations to make sure that the treatment plan we develop is based on a comprehensive, in-depth understanding of you and your needs and goals.

If you are looking for psychological testing and assessment, feel free to contact us for referrals to our trusted colleagues.

You have the right to receive a Good Faith Estimate explaining how much your medical care will cost. Under the law, health care providers must provide patients who do not have insurance or who are not using insurance an estimate of the bill for medical items and services. For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises.